Please use these filters :Picture Wiring Installation Troubleshooting Programming Video Preparing for your project
Take a look at the wiring configuration of the DS-5. Click “Read More” for details.
Here you will find some helpful tips for the successful installation of your snow melting controller. Click “Read More” for details.
My sensor just sits there. What could be wrong?
Try these simple troubleshooting tips to isolate what the issue could be. Click “Read More” for details.
A couple of points to always keep in mind when making adjustments to your DS-5. Click “Read More” for reminders.
Take a look at the inside of the DS-5 and preview the setting options available. Click “Read More” for details.
Take a look at an actual installation example. Click “Read More” for details.
Why does my sensor trigger without precipitation?
This could indicate your sensor needs to be cleaned. Click “Read More” for instructions.
You have correctly wired the DS2 to your power source as evidenced by the fact that the sensor powers on but your mat has not been correctly wired to the DS.
The temperature is below 15 degrees F, it is snowing and my sensor hasn’t triggered. What’s wrong?
You may need to change the setting for the “Low Temperature Cutoff – LTC.” Click “Read More” for an explanation.
Why does my DS unit not operate the way I expect it to?
Ever loyal, it will do what you programmed it to. You will need to review your settings. Click “Read More” for suggestions.
No, the ASE series does not have built in GFCI. Please click “Read More” for details.
After a deicing cycle is complete my pavement still has some snow on it. Why?
This could indicate that you need to adjust your trigger temperature setting. Click “Read More” to learn how to do this.
Which snow melting controller is best for me: DS2, DS5, DS8 or ET02?
If you don’t know which snow melting controller is best suited for your needs, read this article.
The sensor relay is closed but the deicing system is not running. Why?
A good place to begin troubleshooting is at your breaker or contactor. Click “Read More” for details.