You may need to adjust your “Delay Off” setting. Click “Read More” to learn how to do this.
Miscellaneous questions
Some features are currently only available through the MyWarmup portal. Click “Read more” to see which ones.
The California Title 24 Building Energy Efficiency Standards are designed to ensure new and existing buildings achieve energy efficiency and preserve outdoor and indoor environmental quality. We have included below useful information regarding underfloor heating and Title 24. To ensure compliance, please consult with a building professional.
Follow these steps to turn off the backlight feature: Menu > Settings > Display/Audio > Display Brightness > Standby set to ‘0’ > Accept
If you see the floor sensor error icon on the screen it means that your thermostat has been unable to detect the temperature of the floor. Please contact Warmup.
The proper distance to space the mats should be 5 feet on center or 3ft between mats. Please refer to the installation manual for more details regarding your snowmelt installation.
The megger is used as a quality control measure to test the insulation resistance to detect any fault in the heater cable jacket. Such leaks cannot be spotted with a regular ohmmeter and help spot any damage to the cable and cable jacket.
Periodically the programming and date/time are stamped to a section of internal memory. This is then overwritten when the next stamp takes place. When the power is resumed following a power outage, the device will revert to the most recent stamp taken.
Yes, the sensor lead can be extended up to 200 meters using same gauge cable. Total resistance of the sensor cable must not exceed 10 ohms.
If using a DCM-PRO membrane, scrape/scratch and prime the vinyl to ensure bonding with a highly modified thinset and install the membrane directly to it.