Miscellaneous questions

After a deicing cycle is complete my pavement still has some snow on it. Why?


You may need to adjust your “Delay Off” setting. ¬†Click “Read More” to learn how to do this.

4iE features only available through the MyWarmup portal


Some features are currently only available through the MyWarmup portal. Click “Read more” to see which ones.

Does Warmup Underfloor heating comply with Title 24?


The California Title 24 Building Energy Efficiency Standards are designed to ensure new and existing buildings achieve energy efficiency and preserve outdoor and indoor environmental quality. We have included below useful information regarding underfloor heating and Title 24. To ensure compliance, please consult with a building professional.

How do I turn off the Backlight on my 4iE Thermostat?


Follow these steps to turn off the backlight feature: Menu > Settings > Display/Audio > Display Brightness > Standby set to ‘0’ > Accept

What Does the Error Message on my Tempo Mean?


If you see the floor sensor error icon on the screen it means that your thermostat has been unable to detect the temperature of the floor. Please contact Warmup.

Tire Tracks Installation: How Far Do I Space the Mats?


The proper distance to space the mats should be 5 feet on center or 3ft between mats. Please refer to the installation manual for more details regarding your snowmelt installation.

How do I test my system using a Megger (Mega-Ohmmeter)?


The megger is used as a quality control measure to test the insulation resistance to detect any fault in the heater cable jacket. Such leaks cannot be spotted with a regular ohmmeter and help spot any damage to the cable and cable jacket.

Does the 4iE have a battery backup?


Periodically the programming and date/time are stamped to a section of internal memory. This is then overwritten when the next stamp takes place. When the power is resumed following a power outage, the device will revert to the most recent stamp taken.

Can the ETOG sensor lead be extended?


Yes, the sensor lead can be extended up to 200 meters using same gauge cable. Total resistance of the sensor cable must not exceed 10 ohms.

Can I Install my Floor Heat over an Existing Sheet of Vinyl Floor?


If using a DCM-PRO membrane, scrape/scratch and prime the vinyl to ensure bonding with a highly modified thinset and install the membrane directly to it.