Miscellaneous questions

How to Unregister your 4iE Thermostat


Moving or expecting new renters? Learn how to unregister your 4iE thermostat so that the new owners or renters can utilize the units WiFi capabilities.

How to Edit Currency Type on your 4iE thermostat


Is your energy monitoring feedback in the wrong currency? Learn how to easily edit the currency type on your 4iE thermostat.

How to switch from Celsius to Fahrenheit (or vice versa) on your 4iE thermostat


Is your thermostat reading in Celcius when you want it in Fahrenheit or the other way around? Follow these easy steps for switching the temperature format.

Snow on Pavement After De-icing Cycle Complete


You may need to adjust your “Delay Off” setting.  Click “Read More” to learn how to do this.

4iE Features Only Available through the MyWarmup Portal


Some features are currently only available through the MyWarmup portal. Click “Read more” to see which ones.

Does Warmup Underfloor Heating Comply with Title 24?


The California Title 24 Building Energy Efficiency Standards are designed to ensure new and existing buildings achieve energy efficiency and preserve outdoor and indoor environmental quality. We have included below useful information regarding underfloor heating and Title 24. To ensure compliance, please consult with a building professional.

Can my thermostat connect to Alexa?


To connect, please make sure you have downloaded the Alexa App and that your Amazon device is fully registered and connected to the Wi-Fi. In addition, you will need to make sure that your my.warmup.com account has been set up and your 4iE is connected. Once connected, open the app and go to the Skills in the menu. Find the skill Warmup 4iE and select Enable. 

How do I turn off the Backlight on my 4iE Thermostat?


Follow these steps to turn off the backlight feature: Menu > Settings > Display/Audio > Display Brightness > Standby set to ‘0’ > Accept

What Does the Error Message on my Tempo Mean?


If you see the floor sensor error icon on the screen it means that your thermostat has been unable to detect the temperature of the floor. Please contact Warmup.

Tire Tracks Installation: How Far Do I Space the Mats?


The proper distance to space the mats should be 5 feet on center or 3ft between mats. Please refer to the installation manual for more details regarding your snowmelt installation.

Scroll to Top