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Can I install a towel warmer bar vertically?


Warmup recommends towel warmers to be installed horizontal only. Towel warmer bars are designed to evenly distribute heat across the entire surface of the towel. Towel bars work most efficiently when towels are hung flat against them. Hanging a towel vertically reduces the surface area of the towel that’s in contact with the bar, which means it will take longer for the towel to warm up, and you might not get the desired warmth. When you hang a towel vertically, only a small portion of the towel comes into contact with the bar, resulting in uneven heating. In addition, towel bars are designed and tested to be installed horizontally, according to our installation manual. Installing them vertically could potentially compromise their structural integrity and safety.

What if my thermostat screen is black and won’t turn on?


If your thermostat has no display and will not turn on when power button is pushed, the thermostat could be wired incorrectly. Click here for more details.

Check the Resistance Readings of your Electric Floor Heating System


If you purchased a Digital Multimeter from Warmup you will have 2 connectors as shown below. Please make sure that the contacts that will be plugged into the multimeter are properly exposed as illustrated below. It is possible that you may have to remove some of the sheathing from the connector ends to expose them enough to make the needed contact with the multimeter in order to receive accurate readings.

Will any third party sensor work with the CommBox or ResiBox?


The CommBox and Resibox have been programmed to work with a variety of third-party sensors. Click “Read More” for details.

What do I do if I have too much or too little NAMSR cable during installation?


consider tightening the triangles, whilst maintaining the proper height based on the overhang or use t-splices and end kits for downspouts so you do not have to use extra cable coming back up

Installing the SIT-6E


Click “Read More” for installation details. 

Installing a Relay for Loads over 15 Amps


When using a relay for your installation, its important to note that each relay will need its own dedicated 20 amp circuit.

Installation of the floor sensor probe of the TH115 Floor Heating Thermostat


Follow these simple instructions to install the floor sensor probe.  Click “Read More” for details.

Installation of the CIT-1


Please click “Read More” for details. 

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