Troubleshooting

Error Message – E0


Learn what to do if this message appears.  Click “Read More” for instructions.

What if my thermostat says system is on however the floor is not heating up?


If you installed your thermostat over 3 years ago and it seems to be functioning the same, however your floor is no longer heating up, call your electrician. Click “Read More” for details. 

Why are my floor heating system resistance readings not the same after several years?


After getting a “Ground Fault” error on your thermostat you may find out your heating system resistance reading are off.  Click “Read More” to learn why.

Un-Mounting Your Thermostat


Please click “Read More” for instructions on how to un-mount your thermostat

What if my UCCG floor heating thermostat says system is on however the floor is not heating up?


If you installed your UCCG floor heating thermostat over 3 years ago and it seems to be functioning the same, however your floor is no longer heating up, call your electrician. Click “Read More” for details.

My GFCI keeps tripping without pressing the Test Monthly button on the UCCG floor heating thermostat


This error could indicate several different issues.  Click “Read More” for details.

Error Message – E1 – UCCG floor heating thermostat


What do you do when this message appears on your UCCG floor heating thermostat?  Click “Read More” for details.

Error Message – E0 – UCCG floor heating thermostat


What do you do when this message appears on your UCCG floor heating thermostat?  Click “Read More” for details.

Make sure that the floor probe that came with the floor heating thermostat was installed and done so properly.


It is vital that the floor heating thermostat’s floor probe was not only installed but done so the right way.  Click “Read More” for details.

Check the resistance readings of your heating wires.


A vital step during the installation phase of your floor heating system is checking the resistance of the wires.  Click “Read More” for details.